At Settlement of Loan, we are committed to providing high-quality consultation services to bank defaulters to help them settle their unpaid loan amounts with banks. We understand that circumstances can change, and you may need to cancel our services. This policy outlines the conditions under which cancellations and refunds are processed.
Consultation Services
- Consultation Agreement: By engaging our services, you agree to the terms and conditions outlined in our consultation agreement, which includes the scope of services, fees, and the responsibilities of both parties.
- Application Fees: Please note that the application fees paid at the time of signing up for our consultation services are non-refundable. This fee covers the administrative costs involved in processing your application and initiating the consultation process.
Cancellation Policy
- Initiating a Cancellation: If you wish to cancel our consultation services, please contact our customer support team at info@settlementofloan.com with your request. Include your full name, contact information, and details of your service agreement.
- Cancellation Request Review: Upon receiving your cancellation request, our team will review it and respond within 72hours. We may ask for additional information to process your request effectively.
- Processing Time: Once a cancellation request is approved, the cancellation process will be completed within 7 days.
Refund Policy
- Non-Refundable Fees: As stated earlier, the application fees are non-refundable. This policy is strictly enforced, and no exceptions will be made.
- Refund Eligibility: Any other fees paid for services beyond the application fees may be eligible for a refund, depending on the terms of the service agreement and the stage at which the cancellation request is made.
- Refund Process: Eligible refunds will be processed within [specified time frame, e.g., 14 business days] from the date of cancellation approval. Refunds will be issued using the original payment method unless otherwise agreed upon.
Contact Us
If you have any questions or need further assistance regarding our Cancellation and Refund Policy, please do not hesitate to contact us:
- Email: info@settlementofloan.com
- Phone: +91 93151 11520
- Address: C-271 Sangam Vihar New Delhi 110062 (Registered Address), B-431 Sushant Lok, Gurugram 122009 (Office Address)
We are here to help and ensure that you have a clear understanding of our policies.